Sheraton Indianapolis Hotel at Keystone Crossing
8787 Keystone Crossing, Near Fashion Mall at Keystone, Indianapolis, IN 43240, United States
Rating
4.2
GreenLeader
2024
Price Level
$$
Rooms
395
Pets
Yes
from
AUD 1,308.51
08
Jan
Sheraton Indianapolis Hotel at Keystone Crossing, Indianapolis
Price & Availability
Select your room
1 King Bed ·
Room Only
Non Refundable
2 Double Beds ·
Room Only
Non Refundable
Traditional Room, 1 King Bed ·
Room Only · 1 King Bed
Book early and save (on select nights)
Non Refundable
Traditional Room, 2 Queen Beds ·
Room Only · 2 Queen Beds
Book early and save (on select nights)
Non Refundable
Traditional Room, 2 Queen Beds (Hearing Accessible) ·
Room Only · 2 Queen Beds
Book early and save (on select nights)
Non Refundable
Room Accessible-Two Queen Beds ·
Room Only
Package Rate
Non Refundable
Executive Room, 1 King Bed with Sofa bed ·
Room Only · 1 King Bed and 1 Double Sofa Bed
Book early and save (on select nights)
Non Refundable
Executive Room, 2 Queen Beds ·
Room Only · 2 Queen Beds
Book early and save (on select nights)
Non Refundable
Executive Room, 1 King Bed with Sofa bed (Hearing Accessible) ·
Room Only · 1 King Bed and 1 Double Sofa Bed
Book early and save (on select nights)
Non Refundable
Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower) ·
Room Only · 2 Queen Beds
Book early and save (on select nights)
Non Refundable
Executive Room, 2 Queen Beds (Hearing Accessible) ·
Room Only · 2 Queen Beds
Book early and save (on select nights)
Non Refundable
Double Two Queen Beds ·
Room Only
Package Rate
Non Refundable
Suite, 1 King Bed with Sofa bed ·
Room Only
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.2
1485 reviews
5
469
4
316
3
131
2
46
1
51
Customers Review
Cleanliness 4.3
Comfort 4.3
Neighborhood 4.6
Amenities 4.1
Condition 4.2
Recomendation 89.9%
“This location is located in north Indianapolis with easy access to local streets and the interstate highways. It’s attached to a shopping mall and surrounded by great restaurants and shops. It’s clear this is a more affluent area.
I arrived in the middle of the afternoon, but my room wasn’t ready. The lobby was comfortable and it was easy for me to work for a few hours. The staff clearly saw me there working, but never once approached me if/when my room was available.
The room was spacious and appropriately furnished. The beds weren’t amazing, but they did the job. There’s some remodeling or construction occurring, so be prepared for a little noise during the day and false fire alarms.
Overall, it’s a Marriott property, but clearly not concerned about overall service to guests or Bonvoy members with status.”
— Jacob Tidwell
“Shower didn't work right. Most of the water didn't redirect so the pressure was very low. One of the lights in our room was out. The coffee maker also didn't work.
The bed was comfortable and the room was clean, but I expected more than that.
The bar was poor. The bar tender was unknowledgeable and way too stingy for the over priced drinks.
The parking was also awkward.
At checkout, we Indicated that we would like someone at the hotel to follow up with us about our stay, which was more than two week ago, and we never heard from them.
I'll stay somewhere else next time.”
— Paul Heimann
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