I stay at a lot of hotels for work; often Hilton and double trees. This hotel is (by far) the worst I’ve stayed at. I will say one of the guys at the front desk was quite friendly. He gave me a good list of his favorite taco places in the area after hearing about the bad experience I had the night before. The water in the shower doesn’t shut all the way off. The air conditioner/heater makes a terrible noise after about two minutes of running. The curtains don’t close all the way. The light switch in the bathroom is caving in. The lamps provide very little light and there are no wall switches so you have to go to each one to turn them on/off. The door is hilariously loose and loud (see video). The couch (which I would never use anyway) is disgusting looking. The tv looks like it is from 2003. There was no do not disturb sign in my room; not that it mattered because I never saw any cleaning staff on my floor anyways. There are no snacks or drinks available to purchase at the front desk, nor is there a vending machine; even though the sign by the elevator directs you to the floor above or below for either drinks or snacks machine (guy at the front desk had no idea if there were any vending machines). I didn’t even bother with the restaurant, and I have no clue if there was breakfast available because the whole hotel just felt unsatisfactory, to say the least. It will be removed from my company’s list of available hotels to stay at. Apparently there is a parking fee??? I don’t think I paid one because of my Hilton member status but I would NEVER pay a hotel with this lack of quality extra money for parking. Also, to those talking about the building being old; some of the best hotels I’ve stayed at have been much older than this one. Proper maintenance, higher standards, and more frequent renovating goes a long way.

The guest service was unknown (for 2 of our rooms) because we didn't request any services (like toilet paper, bath soap, empty trashes, clean bath towels, etc...) for our 3-night stay. We didn't see any staff inside hotel; maybe because they are under remodeling. (And the Front desk had no staffing everytime we walked in and out.) I only wanted to say that the parking lot is small for this size of the hotel, the TVs were not able to turn on, and most importantly that the bathroom locks are extremely old. The (bathroom locks) design were like from those 1*-2** motels; if you push/close the bathroom all the way to the end, you will lock yourself inside and you can NOT slide it open from the inside (so you have to ask someone from the outside to unlock with a coin for you).

I stay at many Marriott brand hotels and I decided to try Hilton and this hotel was by far the worst I've ever stayed at! Sure the furniture and room was outdated but it was also disgusting! The carpet turned my white socks black! So gross! The popcorn ceiling had mold or water damage on it. It was brown/black huge spots all on the ceiling. The window curtains had blood or some dark substance all over it. The shower curtain was ripped and falling off the rod. The bathroom pocket door squeaked so bad that every time a family member went to the bathroom at night; it woke everyone else up. The parking was ridiculous too. There wasn't enough parking so we had to go to the over flow lot which wasn't very close. So after a long day at Disneyland with my children; I had to carry them from the parking lot to the hotel. What a huge inconvenience! I spent over $200 and I rather have stayed anywhere but there. Such a waste of money for a horrible experience. Maybe I'll stay away from Hilton hotels! I just don't want to spend more money on a hotel that isn't going to be worth the money. I've contacted guest assistance and they keep telling me they can't help me get a refund! I need to contact the hotel directly which never call me back!

First off, this is an older property and the pricing reflects this. Staff are very welcoming and professional. I recommend upgrading to a King Suite and enjoying the view from a higher floor. They are undergoing renovations to the parking lot, however their pricing for parking is less than other properties in the same area. Beds are very comfortable.

An old hotel that needs a few improvements to make it thoroughly 21st Century. Our room (222) door had been priced open at some point in the past. There is no Gideon's Bible. There is no microwave. Our A/C rattled - an easy fix on my part. Of course, the cookies are always delicious. The in-house restaurant was fine on all counts, as we didn't have a car.

The Diybletree provided all the necessary experience we needed for this couples group getaway retreat. The service, rooms, food quality were par excellence. We have come for this getaway for five...

I booked a stay at this location and was very disappointed. For some reason I overlooked the $18.00 per day parking fee. And also this fee is approximately the same form self parking. Beyond the...

I loved my stay, all staff was so nice and helpful. The room was perfect with a beautiful view, the restaurant was really good too. And I love the welcoming with warm cookies they were so good. I...

I wasn’t told my room that I chose based on the map was an adjacent room m. No vent in the bathroom, room was miserably stuffy the entire time I except at night. Their was mold growing in the...

Anna at the front desk was delightful she worked by herself and was working hard to check in other people. The hotel is on the older side but the room was clean and efficient for what we need for a...

It’s hard to pay for a hotel and then get charged to park your car. It’s even more hard to understand why you charge a guest to park a car when you don’t even have enough spaces and give them a...

Hotel was nice overall, quiet, and had good customer service. Unfortunately, only breakfast was being offered in the restaurant. No lunch or dinner at this time. The shuttle service to the airport...

The only reason why I booked at your property and turned in my rental car a day early was because of the services you advertised on your website. After checking in I was stuck there with no where to...

I expected the worst after reading some of the negative reviews. While it wasn't the worst hotel I've been in, it is one of the worst Hilton properties I've been in. The building looks like it...