Enjoy Comfort and Convenience at Hampton Inn & Suites Columbia/Southeast-Ft. Jackson

Angie Rupple

Jun 22, 2021

1

Honestly the worst Hilton property i’ve stayed at. My door handle did not work properly. I had to push the handle up very slowly then down slowly to open the door and sometimes that didn’t even work. The only chair in my room had possible urine stains on it. My duvet cover on the bed had a light yellow stain. I asked for a new comforter set and swapped it for the other. When I put it on my bed, my new duvet cover had even worse stains on it. I ended up sleeping with only the waffle blanket provided in the closet. While out the next day I informed the front desk and they seemed reactive. They said they would fix the issues in the room while I was out. At the end of the day when I returned, my room was exactly the same. No one had come. The carpet had questionable brown stains and the wall by the toilet paper holder in the bathroom had what looked like some blood on it. Only truly clean place in my room was the shower. Very disappointed and was a nightmare for my first solo trip.

Angie Rupple

Jun 22, 2021

1

Honestly the worst Hilton property i’ve stayed at. My door handle did not work properly. I had to push the handle up very slowly then down slowly to open the door and sometimes that didn’t even work. The only chair in my room had possible urine stains on it. My duvet cover on the bed had a light yellow stain. I asked for a new comforter set and swapped it for the other. When I put it on my bed, my new duvet cover had even worse stains on it. I ended up sleeping with only the waffle blanket provided in the closet. While out the next day I informed the front desk and they seemed reactive. They said they would fix the issues in the room while I was out. At the end of the day when I returned, my room was exactly the same. No one had come. The carpet had questionable brown stains and the wall by the toilet paper holder in the bathroom had what looked like some blood on it. Only truly clean place in my room was the shower. Very disappointed and was a nightmare for my first solo trip.

Angie Rupple

Jun 20, 2021

1

Honestly the worst Hilton property i’ve stayed at. My door handle did not work properly. I had to push the handle up very slowly then down slowly to open the door and sometimes that didn’t even work. The only chair in my room had possible urine stains on it. My duvet cover on the bed had a light yellow stain. I asked for a new comforter set and swapped it for the other. When I put it on my bed, my new duvet cover had even worse stains on it. I ended up sleeping with only the waffle blanket provided in the closet. While out the next day I informed the front desk and they seemed reactive. They said they would fix the issues in the room while I was out. At the end of the day when I returned, my room was exactly the same. No one had come. The carpet had questionable brown stains and the wall by the toilet paper holder in the bathroom had what looked like some blood on it. Only truly clean place in my room was the shower. Very disappointed and was a nightmare for my first solo trip.

Vincent Lin

Jun 15, 2021

1

Cheguei lá tarde da noite para fazer o check-in e as pessoas da recepção estavam sendo um pouco rudes. O quarto que me deram não correspondia ao quarto que reservei online. Depois que entrei no quarto que me deram, sentei na cadeira ao lado da escrivaninha e quase arrebentei a bunda porque uma das pernas da cadeira estava quebrada e o banheiro também não estava muito limpo. Portanto, não desperdice seu dinheiro neste lugar, vá encontrar um lugar melhor e mais barato !!!!!!!!

Vincent Lin

Jun 15, 2021

1

I got there late at night to check-in and the front desk people were being a little rude. The room that they gave me did not match the room that I booked online. After I went into the room they gave me I sit in the chair by the desk and almost busted my butt because one of the legs of the chair was broken and the bathroom was not very clean either. So don't waste your money on this place go find a better and cheaper place!!!!!!!!

Joiquim Barnes

Jun 08, 2021

3

Eu estava visitando um querido amigo meu que estava hospedado nesta propriedade. Sempre que ele está na cidade, ele geralmente se hospeda em um estabelecimento Hilton e já frequentou esse estabelecimento várias vezes. Meu amigo é uma pessoa muito dedicada ao trabalho e à família e não é alguém para causar problemas.Esta tarde, enquanto se preparava para tirar uma soneca de uma manhã de trabalho muito exigente, um dos gerentes ligou para sua sala exigindo pagamento e ameaçando expulsá-lo caso não pagasse. Minha amiga mostra ao gerente seu recibo virtual e, em vez de tentar retificar o problema de maneira profissional e respeitável, ela começa a fazer ameaças e o interrompe constantemente enquanto ele está no meio de uma conversa. Ela foi rude e irritantemente barulhenta, causando uma cena desnecessária e era óbvio que ela deixava outros convidados desconfortáveis com a maneira como estava falando com um convidado.Meu amigo, Steven Allen Loan, tem um grande coração para as pessoas. Eu o vi dar uma gorjeta à equipe de limpeza para que soubessem que ele aprecia seu trabalho árduo. O gerente não tem conhecimento das boas ações que este homem faz sempre que patrocina esta propriedade e, em vez de ela tentar corrigir a situação, ela piorou a situação ao expulsar uma pessoa que sempre garante que sua conta seja paga antes de seu checkout e ele faz certifique-se de manter a sala de uma maneira que a limpeza não seja sobrecarregada.Estou muito desapontado com a maneira como sua gerente tratou o Sr. Loan e espero que haja algum tipo de repercussão devido ao seu pouco profissionalismo e comportamento brega. O escritório corporativo foi notificado e o Sr. Loan entrou em contato com o seu departamento de reclamações. Estou escrevendo isso como um amigo e alguém que ele mesmo é um cliente frequente e muito.

Chole Allen

Jun 08, 2021

3

Eu realmente gostei da minha estadia. Dei essa classificação porque baixei o aplicativo Hilton para escolher meu quarto e tentar o check-in digital. Mas, quando fiz o check-in, fui informado de que este local não atendia às solicitações de quarto selecionadas em seu aplicativo. Selecionei o quarto 604 (King Studio Suite), mas fui informado que o quarto 604 estava ocupado há mais de uma semana pelo irmão de Deus da pessoa que fez o check-in. Então, me deram o quarto 504, que também era uma suíte King. A limpeza das áreas comuns, elevador e corredores foi impecável. O carpete do meu quarto estava desgastado e o sofá-cama tinha algumas manchas evidentes. Não estou reclamando, mas sou um Agente de Viagens Independente e só quero apontar alguns problemas que podem afetar se eu recomendaria ou não este hotel a um cliente. O check-out foi uma brisa. No geral, o espaço e a configuração da sala eram muito bons.

Joiquim Barnes

Jun 08, 2021

3

Estaba visitando a un querido amigo mío que se hospedaba en esta propiedad. Siempre que está en la ciudad, generalmente se queda en una propiedad de Hilton y ha frecuentado esta propiedad muchas veces. Mi amigo es una persona muy dedicada a su trabajo y su familia y no es alguien que pueda causar problemas.Esta tarde, mientras se preparaba para tomar una siesta después de tener una mañana de trabajo muy exigente, uno de los gerentes llamó a su habitación exigiendo el pago y amenazando con echarlo si no pagaba. Mi amiga le muestra al gerente su recibo virtual y en lugar de que ella trate de rectificar el problema de una manera profesional y respetable, procede a soltar amenazas y a interrumpirlo constantemente mientras está en medio de una conversación. Ella fue grosera y desagradablemente ruidosa, causando una escena innecesaria y era obvio que hizo que otros invitados se sintieran incómodos con la forma en que hablaba con un invitado.Mi amigo, Steven Allen Loan, tiene un gran corazón por las personas. Lo he visto dar propina al personal de limpieza para hacerles saber que aprecia su arduo trabajo. El gerente no está al tanto de las buenas acciones que este hombre hace cada vez que frecuenta esta propiedad y, en lugar de que ella tratara de rectificar la situación, lo empeoró al expulsar a una persona que siempre se asegura de que su cuenta se pague antes de su salida y asegúrese de mantener la habitación de una manera en la que la limpieza no se vea abrumada.Estoy muy decepcionado de su gerente por la forma en que trató al Sr. Loan y espero que haya algún tipo de repercusión debido a su falta de profesionalismo y su comportamiento vulgar. Se ha notificado a la oficina corporativa y el Sr. Loan se ha puesto en contacto con su departamento de quejas. Escribo esto como un amigo y alguien que él mismo es un cliente frecuente y frecuente.

Chole Allen

Jun 08, 2021

3

Realmente disfruté de mi estadía. Di esta calificación porque descargué la aplicación Hilton para elegir mi habitación y probar el registro digital. Pero cuando me registré, me dijeron que esta ubicación no cumplía con las solicitudes de habitaciones seleccionadas en su aplicación. Elegí la habitación 604 (King Studio Suite), pero me dijeron que la habitación 604 había estado ocupada durante más de una semana por el Hermano Dios de la persona que me registraba. Así que me dieron la habitación 504, que también era una suite King. La limpieza de las áreas comunes, el ascensor y los pasillos fue impecable. La alfombra de mi habitación tenía algo de desgaste y el sofá cama tenía algunas manchas obvias. No me quejo, pero soy un agente de viajes independiente y solo quiero señalar algunos problemas que podrían afectar si recomendaría o no este hotel a un cliente. La salida fue muy sencilla. En general, el espacio y la configuración de la habitación eran muy agradables.

Joiquim Barnes

Jun 03, 2021

3

I was visiting a dear friend of mine who was staying at this property. Whenever he is in town, he usually stays at a Hilton property and has frequented this property plenty of times. My buddy is a very dedicated person to his job and family and he is not someone to make any cause for problems. This afternoon, as he was preparing to take a nap from having a very demanding work morning, one of the managers called his room demanding payment and threatening to kick him out if he did not pay. My friend shows the manager his virtual receipt and instead of her trying to rectify the issue in a professional and respectable manner, she proceeds to blurt out threats and constantly cutting him off while was in the middle of a conversation. She was rude and obnoxiously loud, causing an unnecessary scene and it was obvious she made other guests uncomfortable with the way she was talking to a guest. My friend, Steven Allen Loan, has a great heart for people. I've seen him tip the housekeeping staff to let them know he appreciates their hard work. The manager is unaware of the good deeds this man does whenever he patronizes this property and instead of her trying to rectify the situation, she made it worse by kicking out a person who always make sure his bill is settled prior to his checkout and he makes sure to keep to keep the room in a manner where housekeeping is not overwhelmed. I am highly disappointed in your manager in the way she treated Mr. Loan and I hope there is some type of repercussion done due to her unprofessionalism and tacky demeanor. The corporate office has been notified and Mr. Loan has been in contact with your grievance department. I am writing this as a friend and someone who he himself is a frequent and lot customer.

Chole Allen

Jun 01, 2021

3

I truly enjoyed my stay. I gave this rating because I downloaded the Hilton App in order to choose my room and try the digital check in. But when I checked in, I was told that the this location did not honor room requests selected on their App. I selected room 604 (King Studio Suite), but was told that room 604 had been occupied for over a week by the God Brother of the person checking me in. So I was given room 504, which was also a King Suite. The cleanliness of the common areas, elevator and hallways was impeccable. The carpet in my room had some wear and tear and the pull out couch had some obvious stains. I'm not complaining, but I am an Independent Travel Agent and I just want to point out some issues that might have an effect on whether or not I would recommend this hotel to a client. The check out was a breeze. Overall, the space and room set up was very nice.

Shawn Helton

May 22, 2021

1

Muito decepcionado com a qualidade do quarto. Eu sou um membro Diamante e fico em Hampton Inns em toda a Carolina do Norte e do Sul. Normalmente não tenho queixas e estou muito satisfeito, mas isso é ridículo. Nenhum café regular para os quartos, apenas 1 toalha no banheiro, capa da cadeira de escritório rasgada, nenhum papel de seda no dispensador, móveis manchados e rasgados. Eu não vou ficar aqui novamente.

Eric S

May 22, 2021

1

Os quartos estavam sujos. Móveis quebrados na sala. Nenhum selo de segurança limpa em nossa porta e era evidente que nenhuma ação foi tomada para fornecer uma sala limpa para a nossa chegada. A equipe de limpeza admitiu que faltavam toalhas para os outros hóspedes e não podiam nos dar informações adicionais que estávamos com falta de toalhas quando chegamos. o café da manhã foi terrível. outros hotéis descobriram como oferecer um café da manhã quente. Ligue e confirme antes de pagar esse tipo de preço por esse nível de qualidade.

Eric S

May 10, 2021

1

Rooms were dirty. Broken furniture in the room. No Safe Clean Seal on our door and it was apparent that no action was taken to provide a clean room for our arrival. Cleaning staff admitted they were short on towels for other guests and could not give us additional that we were short when we arrived. breakfast was terrible. other hotels have figured out how to offer a hot breakfast. Call around and confirm before paying these sort of prices for this level of quality.

Shawn Helton

May 03, 2021

1

Very disappointed in the quality of the room. I am a Diamond member, and stay in Hampton Inns all over North and South Carolina. Normally I have no complaints and am very satisfied, but this is ridiculous. No regular coffee for the rooms, only 1 towel in the bathroom, office chair cover ripped, no tissue paper in the dispenser, furniture stained and ripped. I will not stay here again.

Just Call Me Chosen

Mar 22, 2021

1

Eu não posso acreditar que este é um estabelecimento Hilton! Tapete tinha manchas indescritíveis smh .... Mas aqui está a melhor parte !!! BED BUGS SMH ... A senhora da recepção encontrou um quarto da ADA para dormirmos, mas eu não queria me sentar na cama, mas dormir nela. Eu NUNCA vou ficar aqui novamente !! Esta é a cadeira da nova sala que nos colocaram em smh !! Absolutamente nojento!!

Omar Cortés

Mar 22, 2021

1

Não fique aqui. Este lugar é nojento. Hilton deve ter perdido esta propriedade ao inspecionar a qualidade, porque este lugar não reflete de forma alguma uma propriedade Hilton. Vou deixar as fotos falarem por si mesmas, mas esta propriedade não só estava suja, como não se preocupou em seguir os protocolos de limpeza da Covid da propriedade Hilton como em qualquer outra propriedade Hilton lá fora.

Just Call Me Chosen

Mar 22, 2021

1

¡No puedo creer que esto sea una propiedad de Hilton! La alfombra tenía manchas indescriptibles smh ... ¡Pero aquí está la mejor parte! CHINCHES SMH .... La señora de la recepción nos encontró una habitación ADA para dormir, pero yo no quería sentarme demasiado en la cama y dormir en ella. ¡¡Nunca me alojaré aquí de nuevo!! ¡Esta es la silla de la nueva habitación en la que nos pusieron smh! ¡¡Absolutamente asqueroso!!

Omar Cortés

Mar 22, 2021

1

Do not stay here. This place is disgusting. Hilton must have missed this property when inspecting for quality because this place is not reflective of a Hilton property at all. I will let the pictures speak for themselves, but this property not only was dirty, it did not bother to adhere to Hilton property Covid cleaning protocols like in every other Hilton property out there.

Just Call Me Chosen

Mar 22, 2021

1

I can't believe this is a Hilton property! Carpet had indescribable stains smh.... But here's the best part!!! BED BUGS SMH.... The lady at the desk found us an ADA room to sleep in, but I didn't want too sit on the bed, yet along sleep on it. I will NEVER stay here again!! This is the chair from the new room they put us in smh!! Absolutely disgusting!!

Jennifer Thompson

Aug 25, 2020

5

Very clean. Friendly staff

Yeni Pérez Horta

Jun 22, 2020

5

Limpio. Amplio

Belen E Jimenez

Jun 22, 2019

5

Excelente servicio!

Victor Kareh

Jun 22, 2017

5

Buenisimo

mydog8095

No hot water in shower during our stay

3

Was there for a visit to USC campus.Easy to get to campus from location.Problem being we had no hot water for our showers on Friday and on Saturday. This is unacceptable, but the hotel was very clean.

sam48820

Right off 77!

4

I made this choice as it was right off the highway.....nice hotel, but kind of a sketchy neighborhood so watch out. I had to stop at the local store and there were a few guys out in front smoking...

Flyer13343423041

Great experience

5

The staff were all smiling, extremely helpful, and very good at their jobs. The check in was super fast and took less than 3 minutes. This is wonderful at 1:30 in the morning! Will be back for the...

emilycage1

Horrible,disgusting

1

The room was covered in dust . The bathroom was not clean. There was feces left over in the toilet. House keeping walked in the room while we were still sleeping and it was only 9:32 AM . There were...

drifly77

Room renovation badly needed

2

Aspects of the room looked wornâ¦ Chip in tub porcelain, tears in wall paper, water damage under sink, curtains would closeâ¦ renovation needed! The room just seemed tired and required clean up, fix up...

ARid38

Not the best

2

First of all, the outside of the hotel is very nice and inviting. Parking is good. Now, letâs talk about the rooms. The first room had what looked like vomit on the carpet and bedskirt. (I work on...

Rider718

Recommended!!!! Nice stay.

5

My wife and 2 dogs stayed at this hotel while passing through SC. We had a great experience. I was able to check in and out on my phone and also had a digital key so my contact with employees was...

gregjJ9074TU

Horrible customer service and room condition

1

First I want to say that the night clerk was very helpful and nice. But the day front desk and customer service is not how you run a business, we checked in at 2 am to find out our room was not...

thomashJ8800AS

Noisiest Hotel Ever

2

Hotel was located literally 30-40 yards of of I-77, with no sound screening whatsoever. Rooms facing the highway give guests a clear-on view of the 6 lane road and a 24 hour symphony of heavy truck...

Hampton Inn & Suites Columbia/Southeast-Ft. Jackson, Columbia

Hampton Inn & Suites Columbia/Southeast-Ft. Jackson

Price & Availability

Select your room

One King Bed ·

1 King Bed Non-Smoking ·

Two Queen Beds, Non-Smoking, Accessible ·

Two Queen Beds ·

One King Bed, Non-Smoking, Accessible ·

Room, 1 King Bed, Accessible ·

Double Non Smoking ·

2 Queen Beds Non-Smoking ·

2 Queen Hearing Accessible Non-Smoking ·

1 King Mobility Hearing Accessible With Tub Non-Smoking ·

1 King Hearing Accessible Non-Smoking ·

1 King Accessible Tub Non-Smoking ·

King Studio Suite ·

Studio, 1 King Bed, Accessible, Non Smoking ·

Overall

Customers Review

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Hampton Inn & Suites Columbia/Southeast-Ft. Jackson, Columbia

Hampton Inn & Suites Columbia/Southeast-Ft. Jackson

Price & Availability

Travelers

Select your room

One King Bed ·

1 King Bed Non-Smoking ·

Two Queen Beds, Non-Smoking, Accessible ·

Two Queen Beds ·

One King Bed, Non-Smoking, Accessible ·

Room, 1 King Bed, Accessible ·

Double Non Smoking ·

2 Queen Beds Non-Smoking ·

2 Queen Hearing Accessible Non-Smoking ·

1 King Mobility Hearing Accessible With Tub Non-Smoking ·

1 King Hearing Accessible Non-Smoking ·

1 King Accessible Tub Non-Smoking ·

King Studio Suite ·

Studio, 1 King Bed, Accessible, Non Smoking ·

Overall

Customers Review

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